Perth, WA · We’ll come to you

AI agents that take everyday tasks off your team’s plate, with a target of lifting productivity by 30% or more and cutting overhead costs.

We’re a Perth business that works face to face: we sit down with your team in your office, workshop or over a coffee, measure your baseline before we start and again at 90 days, and judge results on your own numbers. The 30% is the target we work towards, not a guarantee, and results vary by business. People stay in charge of the decisions that matter.

  • Aim to lift team productivity by 30% or more by taking repetitive admin off their plate.
  • Aim to cut overhead by reducing time spent on manual work, extra hires and outsourced admin.
  • Speed up customer response: quotes, replies and bookings can be handled in minutes, not hours.
  • Train your team in person, on site, so they’re confident and still using the tools long after we leave.

The 30% productivity figure is the target we work towards, not a guarantee or a promise of a particular result. We record a baseline with you before work starts and measure again after 90 days, using your own numbers. Results vary by business. How the 30% target and 90-day measurement work.

The problem

The hard part is rarely the software.

Many teams can stand up a tool. Fewer get it used, trusted and kept in the workflow. Leaders are often further ahead than staff. People worry about losing control of decisions that matter.

We start with the work you already do, not a generic demo. We will also tell you where an agent is not worth it. The 30% productivity figure is a target, not a guarantee, and we make no “set and forget” promises.

Built around your workflows

Agents live in your existing accounts and processes — inbox, quoting, follow-up, reporting, internal knowledge — not in a system your team has to visit “one day”.

Adoption is part of the work

Training and coaching sit inside every build. The aim is that people understand the tool, trust the hand-off points, and keep using it after we leave.

People stay in charge

Consequential decisions keep a human approval step. We help you write a plain-English AI use policy and check how automated decisions should be described.

Services

What we do

We work mainly with WA businesses of about 5–50 staff: professional services firms, the back office of mining-services and industrial suppliers, and trades. Across the Perth metro area we come to you. Regional WA and the rest of Australia can be supported by video, with site visits by arrangement.

Mining services back office

For fabrication, maintenance, hire and labour-hire businesses, whether you’re in Welshpool, Henderson or elsewhere: timesheets and job cards turned into invoices, tender and compliance paperwork prepared for your review, and FIFO rostering admin kept moving.

Professional services

Accountants, law firms, real estate agencies and financial planners: client document chasing, intake and enquiry triage, first versions of letters, file notes and reports, and diary and booking admin, with a person checking anything that matters.

Trades

Quotes prepared from site notes and photos, job scheduling and reminders, follow-ups on open quotes, and invoices sent without the Sunday-night catch-up.

How we help

AI opportunity review and strategy

A clear look at two or three functions, ranked opportunities, a readiness and trust check, and a 90-day roadmap. Includes a starter AI use policy and a screen of how automated decisions may need to be disclosed.

Building and setting up agents

One workflow or agent built in your own accounts (for example n8n, Make, Zapier or Microsoft Copilot Studio), with testing on real cases and a runbook your team can follow.

Adoption coaching and team training

On-site staff sessions at your premises so people know when to use the agent, when to override it, and how to keep a human in the loop. Led by an ICF Master Certified Coach (MCC), not only a technical handover.

Ongoing managed care

Monitoring and fixes, a monthly plain-English report, quarterly reviews, small improvements, and continued coaching hours.

How it works

A steady process, not a leap.

  1. Listen and review, in person

    We come to you, or meet for a coffee, and talk with the owner and the people who do the work. We map two or three processes and write down where an agent might help — and where it should not.

  2. A written proposal

    You get a scoped offer in plain English, with assumptions and exclusions. Pricing is tailored once we have seen the work. No obligation to proceed.

  3. Build, test and coach

    We build in your accounts, put human approval points in place, test on real cases, and train the team. You keep ownership of your subscriptions and data.

  4. Support, then care if you want it

    A build includes a short support window. After that you can continue with a monthly care plan, or run the agent yourselves with the runbook.

How we use AI

People stay in charge.

We use AI as a tool inside agreed workflows. We do not guarantee particular cost or time savings — the 30% productivity figure is a target, judged against your own baseline at 90 days. We will not recommend an agent for a decision that should stay with a person unless a human reviews it first.

Your accounts, your data

Builds sit in your existing subscriptions where we can. You hold the logins. We do not lock you into a platform we own.

Human approval for what matters

Anything with a meaningful effect on a customer, employee or financial decision is designed with a human-in-the-loop step.

Clear description of automated decisions

From 10 December 2026, many Australian APP entities must say more in their privacy policy about automated decisions. We can help you prepare a disclosure check. That is not legal advice — a lawyer should review the final wording.

Packages

Pricing tailored after your free check.

Every business is different, so we don’t publish a price list. Pricing is tailored after your free 30-minute check, and you get a written proposal in plain English before anything starts. No obligation to proceed.

Audit and strategy

AI Clarity Review

Pricing tailored after your free check

Interviews, a process map of 2–3 functions, ranked opportunities, readiness and trust check, starter AI use policy, automated-decision disclosure screen, and a 90-day roadmap.

Build plus coaching

Build & Adopt Sprint

Pricing tailored after your free check

One agent or workflow in your accounts, human approvals, testing, a runbook, staff coaching, and 30 days’ support.

Managed care

Agent Care & Coaching

Pricing tailored after your free check

Monitoring and fixes, a monthly report, a quarterly review, ongoing coaching, and, where agreed, one improvement or small new automation each month.

Add-on

Team AI Workshop

Pricing tailored after your free check

A half-day session for up to 12 people: practical, safe use of AI at work, and change readiness. Can be run on its own or alongside a review or build.

About

Who you’ll work with

Our founder: MBA · ICF Master Certified Coach (MCC) · Master of Science in Coaching Psychology · about 10 years in key account and sales management · based in Perth, WA.

We’re built around a simple idea: agents only pay off if people will use them, and if the important calls stay with a human. Our founder brings coaching and key-account discipline to work that is often sold as a purely technical build.

Guided AI is a Perth business, and we work with clients face to face: in your office, at the workshop, or over a coffee. If you’d rather talk first, call us on 0409 500 890 or email hello@guidedai.com.au.

FAQ

Common questions

Can we meet in person?

Yes. Across the Perth metro area we come to you: reviews, workshops and training are run on site at your office or workshop, and a first chat can be over a coffee.

Do you work outside Perth?

Yes. Regional WA and the rest of Australia can be supported by video on AWST hours, with site visits by arrangement.

How does the 30% productivity target and the 90-day measurement work?

The 30% figure is a target, not a guarantee or a promise of a particular result. Before we start, we agree a baseline with you using your own numbers — for example time spent on the tasks the agent will take on, or the cost of that work today. We measure again after 90 days against that same baseline, so any change is judged on your figures, not ours. Results vary by business, the process we work on, the quality of the data, and whether the team uses the tools. If an agent is not worth pursuing, we will say so.

Will you guarantee savings or a particular result?

No. The 30% productivity figure on this page is a target, not a guarantee. We measure your baseline before we start and again at 90 days, and we judge results on your own numbers. Outcomes depend on the process, the data, and whether the team adopts the tool.

Whose software do we use?

Yours, wherever we can. We prefer to build in accounts you already hold. You keep the subscriptions, the data and the agent when the project ends.

How much does it cost, and is GST included?

Pricing is tailored after your free 30-minute check and set out in a written proposal. The company is registered for GST, so GST is added to invoices; your proposal shows the amounts both excluding and including GST.

Is this legal, privacy or tax advice?

No. We can help you prepare an AI use policy and a disclosure check for automated decisions. A lawyer should review privacy wording, and your accountant should advise on tax and GST.

Contact

Start with a coffee and a conversation.

Give us a call, tell us a little about the work, or book a free 30-minute check. Across Perth we’re happy to come to you.

We’ll reply by email, usually within one business day. See our privacy policy for how we handle your details.